Lifespan Respite
Technical Assistance Center

Staff costs for vendor respite programs

  • 20 Apr 2016 12:55 PM
    Reply # 3973972 on 3973921
    Anonymous member (Administrator)

    Response from Cindy Miles, President of the North Carolina Respite Care Coalition (NCRCC).

    NCRCC is a non-profit grassroots network of parents, family caregivers, providers, and representatives from organizations whose priority is to expand and enhance respite services available to families throughout the lifespan. Our volunteer Board of Directors are either family caregivers or professionals, who serve family caregivers. My "real" job is the Family Caregiver Resource Coordinator with a regional Area Agency on Aging, and my program is funded by Title IIIE (National Family Caregiver Support Program). While I have no employment relationship with NCRCC, it should be acknowledged that my Area Agency on Aging provides in-kind support by allowing me to use the office, equipment, and and a portion of my staff time to manage NCRCC.

    NCRCC is currently involved in administering statewide reimbursement-based respite vouchers for family caregivers throughout the lifespan who are "falling through the cracks." To be considered for a respite voucher, the family must meet at least one of the following eligibility criteria:

    • The family is ineligible for any other respite resource

    OR

    • The family has exhausted all available respite resources, but is unable to pay privately

    OR

    • The family is on a waiting list for respite resources

    Our application is paperless and must be completed online by a referring professional. This requirement exists because, as a grassroots organization, our Board of Directors can't possibly know the specifics of all of the various respite programs and resources available in all 100 counties of our state. The role of the referring professional is to perform the due diligence necessary to provide assurances on the application that the family meets one or more of the above eligibility criteria. If you would like to review our application package, please visit our website: www.northcarolinarespitecarecoalition.org, or go directly to the application package by visiting: http://northcarolinarespitecarecoalition.org/?page_id=311.

    Now, as to your specific questions:

    Q - What percentage of total respite program funds you that administer (from all funding sources) is spent on staff.

    A - NCRCC has no staff.

    Q - What percentage goes to direct services (vouchers or vendor payments)?

    A - From time to time, the federal lifespan respite grantee (the North Carolina Division of Aging and Adult Services) will provide funding to enable NCRCC to offer reimbursement-based respite vouchers to families throughout the lifespan. We do utilize a third-party fiscal agent to manage the reimbursement processes and payments. The fiscal agent receives 8% of the total amount of respite dollars.

    Q - What are the responsibilities of those staff?

    A - We do not have staff; however, we are using a temporary independent contractor whose sole responsibility is to process the applications for the respite vouchers.

    Q - Please also indicate how many families you serve,

    A - This is our third round of respite vouchers, and the funding varies from award to award. For this round of vouchers, we have been given $40,000. Each voucher carries a one-time maximum value of $500, which means we have the capacity to serve 80 families across our state at the current time.

    Q - Discuss those you may have assisted, but who end up not qualifying for or utilizing the respite services you provide.

    A - There are, invariably, some families who are approved for a respite voucher but who end up not using them. Our fiscal agent organization follows up with families whose respite vouchers are nearing their expiration date.


    Last modified: 20 Apr 2016 12:57 PM | Anonymous member (Administrator)
  • 20 Apr 2016 12:45 PM
    Message # 3973921
    Anonymous member (Administrator)

    The following request is from Kathy McKeon with the Diocese of Providence in Providence, RI. The Diocese of Providence administers a state respite program through program vendors utilizing state funds, federal National Family Caregiver Support Program dollars, and to a lesser extent, Lifespan Respite Program funds.

    Question: 

    The Diocese of Providence, a partner in the RI Lifespan Respite grant, would like information on what percentage of total respite program funds that you administer (from all funding sources) is spent on staff and what percentage goes to direct services (vouchers or vendor payments), and what are the responsibilities of those staff (e.g., information/referral and options counseling, eligibility and cost-share determination, discussing vendors or respite options, authorizing services, paying bills, checking on utilization, accounting and reporting).  Please also indicate how many families you serve, including those you may have assisted, but who end up not qualifying for or utilizing the respite services you provide.

    Please send responses to Kathy McKeon at kmckeon@dioceseofprovidence.org and cc jkagan@archrespite.org or post your response here on the Discussion Forum (you must log in as a Lifespan Respite grantee or partner member to post).


Lifespan Respite

Technical Assistance Center

ARCH National Respite Network and Resource Center

4016 Oxford Street

Annandale, VA 22003

(703) 256-2084 www.archrespite.org

This project is supported, in part by grant number 90LT0002, from the U.S. Administration for Community Living, Department of Health and Human Services, Washington, D.C. 20201. Grantees undertaking projects under government sponsorship are encouraged to express freely their findings and conclusions. Points of view or opinions do not, therefore, necessarily represent official Administration for Community Living policy.

 

The ARCH National Respite Network and Resource Center is a division of the Chapel Hill Training-Outreach Project, Inc. | 800 Eastowne Drive, Chapel Hill, NC, 27514 | www.chtop.org

 

 

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