Lifespan Respite
Technical Assistance Center

Measuring Systems Change and Consumer Outcomes
Recommendations for Developing Performance Metrics
for State Lifespan Respite Programs

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Sample Measurement Tools, click here.

The guide provides a roadmap with tools and step-by-step suggestions for developing a performance measurement plan that will reflect the unique goals, activities and approaches undertaken by State Lifespan Respite grantees and their partners. It defines and provides examples of performance targets and suggestions for measuring them. Finally, it offers examples of how grantees can plan and document their individual program’s performance targets and collect appropriate data for measurement and reporting purposes.

Although all grantees are held accountable for the goals and objectives identified in their grant proposals, there is no requirement for grantees to use the methods or examples described in this document. Rather, the information should be used as a reference for planning strategies for measuring a project’s performance over
the course of the grant.

Included in the document are suggested outcomes and indicators for measuring both system changes and caregiver outcomes, sample measurement tools, and sample logic models.  The sample tools, or references for published tools, suggested in the document can be found here.

Table of Contents

Introduction

  • ORIGIN AND PURPOSE OF THIS DOCUMENT
  • THE LIFESPAN RESPITE CARE PROGRAM (LRCP)

Performance Measurement: What It Is and What It Isn’t

  • RELATIONSHIP BETWEEN PERFORMANCE
  • MEASUREMENT AND PROGRAM EVALUATION
  • HOW IS SUCCESS DETERMINED?

Measuring Performance in Lifespan Respite Programs

  • DEVELOPING AND MEASURING OUTCOMES
  • A TWO-PRONGED APPROACH: SYSTEMS CHANGE
    AND CONSUMER OUTCOMES
  • COST BENEFITS

Tools for Developing Outcomes and Performance Measures

  • USING A LOGIC MODEL FOR DEVELOPING
  • OUTCOMES AND PERFORMANCE MEASURES

Suggested Content for a Lifespan Respite Logic Model
Steps to Logic Model Development
Formatting a Logic Model

Summary

References

Appendix 1: Lifespan Respite Program
Data Workgroup

Appendix 2: Sample Logic Models  

 

Lifespan Respite

Technical Assistance Center

ARCH National Respite Network and Resource Center

4016 Oxford Street

Annandale, VA 22003

(703) 256-2084 www.archrespite.org

This project is supported, in part by grant number 90LT0002, from the U.S. Administration for Community Living, Department of Health and Human Services, Washington, D.C. 20201. Grantees undertaking projects under government sponsorship are encouraged to express freely their findings and conclusions. Points of view or opinions do not, therefore, necessarily represent official Administration for Community Living policy.

 

The ARCH National Respite Network and Resource Center is a division of the Chapel Hill Training-Outreach Project, Inc. | 800 Eastowne Drive, Chapel Hill, NC, 27514 | www.chtop.org

 

 

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