Measuring Systems Change and Consumer Outcomes
Recommendations for Developing Performance Metrics
for State Lifespan Respite Programs

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Sample Measurement Tools, click here.

The guide provides a roadmap with tools and step-by-step suggestions for developing a performance measurement plan that will reflect the unique goals, activities and approaches undertaken by State Lifespan Respite grantees and their partners. It defines and provides examples of performance targets and suggestions for measuring them. Finally, it offers examples of how grantees can plan and document their individual program’s performance targets and collect appropriate data for measurement and reporting purposes.

Although all grantees are held accountable for the goals and objectives identified in their grant proposals, there is no requirement for grantees to use the methods or examples described in this document. Rather, the information should be used as a reference for planning strategies for measuring a project’s performance over
the course of the grant.

Included in the document are suggested outcomes and indicators for measuring both system changes and caregiver outcomes, sample measurement tools, and sample logic models.  The sample tools, or references for published tools, suggested in the document can be found here.

Table of Contents

Introduction

• ORIGIN AND PURPOSE OF THIS DOCUMENT
• THE LIFESPAN RESPITE CARE PROGRAM (LRCP)

Performance Measurement: What It Is and What It Isn’t

• RELATIONSHIP BETWEEN PERFORMANCE
• MEASUREMENT AND PROGRAM EVALUATION
• HOW IS SUCCESS DETERMINED?

Measuring Performance in Lifespan Respite Programs

• DEVELOPING AND MEASURING OUTCOMES
• A TWO-PRONGED APPROACH: SYSTEMS CHANGE
  AND CONSUMER OUTCOMES
• COST BENEFITS

Tools for Developing Outcomes and Performance Measures

• USING A LOGIC MODEL FOR DEVELOPING
• OUTCOMES AND PERFORMANCE MEASURES

Suggested Content for a Lifespan Respite Logic Model
Steps to Logic Model Development
Formatting a Logic Model

• MENU OF SUGGESTED OUTCOMES AND INDICATORS WITH SAMPLE MEASUREMENT
  INSTRUMENTS
• GLOSSARY

Summary

References

Appendix 1: Lifespan Respite Program
Data Workgroup

Appendix 2: Sample Logic Models